According to a new survey released by Microsoft, the pandemic increased the focus on employee engagement. In fact, the company has gone so far as to release a report on the new future of work post-pandemic. In this highly transformative period, businesses aren’t just changing how and where employees work they’re finally realizing that employees play an increasingly important role in the success of the business and digital transformation overall.
How do we know employee engagement is important?
Even before the pandemic, it was clear that a lack of engagement could cost American companies up to $550 billion per year in things like increased turnover, and lack of employee productivity. Disengaged employees make mistakes 60% more often than engaged employees do.
On average, Gallup says 64% of employees polled as unengaged even before the pandemic, and 15% were actively disengaged—i.e. working against the mission of the organization. What’s worse? Just 21% of employees consider themselves to be “very engaged.” That’s right: just 1 in 5 of your people really, really wants to be working for you.
Employees are a key pillar of digital transformation. They need to be actively involved in moving the organization forward if the organization wants to find success. Which means leadership needs to focus on what they can do for employees to keep them engaged.
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