As more of us go back to our offices, many are talking about what has changed in the last year. It’s worth it to step back and think about change from a macro view — and from the seat of a CHRO, where I sit, everything changed.
Pre-pandemic, many businesses had been experiencing a volatile, uncertain, complex and ambiguous (VUCA) business environment, and then the pandemic caused massive disruption in everything from business models to consumer behavior.
In the aftermath of the pandemic, VUCA is the new norm. Businesses in the 21st century are global, complex and experiencing a cultural evolution. Consumer behavior is evolving, and the future of work along with how to maintain employee productivity and continue business growth looks very different from the past. Just as companies are examining every part of their businesses, their boards of directors are also thinking about the future of work and related priorities. Fostering corporate resilience will continue to be a key priority, along with reskilling, resource allocation, sustainability and equity. Those and other new priorities will very likely be reflected in the board’s updated charter and guidelines.
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